REFUND & CANCELLATION POLICY

Effective Date: September 6, 2026

 

 This policy explains how cancellations, recurring billing, and refund requests are handled for EverywhereFound services.

1. Monthly Recurring Services to include Get Found AI

EverywhereFound offers recurring monthly services. Current recurring services include Get Found AI at $49/month, Be Found at $149/month, Be Found More at $249/month, Be Found Everywhere at $399/month, and Google Business Profile Optimization at $99/month.

Recurring services continue month-to-month until canceled. The applicable price and billing frequency are disclosed before purchase and at checkout. By purchasing a recurring service, the customer authorizes EverywhereFound and its payment processor to charge the payment method provided at the disclosed recurring price and frequency until cancellation becomes effective.

2. NO LONG-TERM COMMITMENT FOR STANDARD MONTHLY PLANS

EverywhereFound's recurring monthly services, including Get Found AI and the standard monthly visibility plans, are month-to-month unless a different commitment is clearly disclosed and affirmatively accepted for a specific purchase. Customers may cancel a recurring monthly service before the next scheduled renewal in accordance with this Policy.

3. HOW TO CANCEL

You may cancel a recurring monthly service using either of the following methods:

Please provide enough information for us to identify your account, such as your business name and the email address associated with your account. Do not send full payment-card numbers by email.

4. WHEN A CANCELLATION BECOMES EFFECTIVE

To prevent the next recurring charge, the cancellation request must be received before the next scheduled renewal is processed.

If a cancellation request is received after a recurring charge has already been processed, the cancellation will stop future renewals. The charge already processed will be handled under the refund terms below.

5. WHAT CANCELLATION DOES

Cancellation stops future recurring renewals after the cancellation becomes effective. Cancellation does not automatically reverse or refund a charge for the current billing period or for services already purchased, started, or performed.

Unless otherwise required by law or agreed by EverywhereFound, service may continue through the portion of the current paid billing period that remains applicable to the purchased service.

6. REFUNDS FOR MONTHLY SERVICES

EverywhereFound may begin work and incur fulfillment costs shortly after an initial order or recurring renewal is processed. Payments for a billing period are non-refundable once work for that billing period has begun, except where required by applicable law or where EverywhereFound expressly agrees otherwise.

A customer's decision to cancel a monthly service prevents future renewals after cancellation becomes effective; it does not by itself create a right to a refund for the current billing period.

7. ONE-TIME SERVICES

The following standard services are one-time purchases and do not automatically renew unless the customer separately purchases an ongoing service:

8. DUPLICATE, INCORRECT, OR UNRECOGNIZED CHARGES

If you believe you were charged incorrectly, charged more than once for the same purchase, charged after a timely cancellation request, or do not recognize a charge from EverywhereFound, contact us promptly at support@everywherefound.com or call (XXX) XXX-XXXX during normal business hours, Monday-Friday, 10:00 AM-5:00 PM Eastern Time. We will review the transaction and account history and, where an error occurred, take appropriate corrective action consistent with applicable law and the payment transaction.

9. SERVICE ISSUES

If you believe a purchased service was not provided as described, contact us promptly so we have an opportunity to review the issue. We will evaluate the account, the purchased scope of service, and the work performed and determine an appropriate resolution under the applicable service terms and law.

10. RESULTS CONTROLLED BY THIRD PARTIES

EverywhereFound provides business visibility, optimization, website, profile, listing, and related services as described in the service or plan purchased. Search engines, map platforms, AI platforms, directories, customers, competitors, and other third parties can affect outcomes.

11. CHANGES TO RECURRING SERVICE TERMS

If EverywhereFound makes a material change to the price, billing frequency, or other recurring payment terms of an existing subscription, any notice and consent required by applicable law, card-network rules, or the applicable payment processor will be provided before the changed terms take effect.

12. PAYMENT DISPUTES AND CONTACTING US FIRST

If you have a billing question, cancellation issue, or concern about a charge, please contact EverywhereFound promptly. Contacting us gives our team an opportunity to review the account and resolve legitimate billing or service issues directly. Nothing in this policy limits any rights a customer may have under applicable law or applicable payment-card network rules.

13. CHANGES TO THIS POLICY

EverywhereFound may update this policy from time to time. Changes will be posted on the website with an updated effective date. The policy applicable to a transaction, together with applicable law and the terms accepted at purchase, will govern that transaction.

14. CONTACT INFORMATION

Questions about cancellations, billing, or refunds